How to Monitor Online Comments
Andrew Losowsky over at Coral by Vox Media has put together a primer on online comments — and why your newsroom should have a strategy for this alongside election coverage.
Three Key Takeaways
- Comments on your news outlet’s website should not be a “free speech” zone, especially if they encourage the spread of misinformation.
- Content moderators need to protect their community from harm, which includes online threats to a certain group or individual.
- You can still allow comments on articles, but only if you have the resources to monitor them.